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Verify Installation

After installing the tracking script, verify that Ovyxa is correctly collecting data from your website.

Quick Check​

The easiest way to verify:

  1. Visit your website
  2. Open your Ovyxa dashboard
  3. Look for your visit in the real-time view (may take 30-60 seconds)

If you see your visit, congratulations! Your installation is working.

Browser Console Check​

For a more detailed verification:

  1. Visit your website
  2. Open your browser's Developer Tools (F12 or Cmd+Option+I)
  3. Go to the "Network" tab
  4. Reload the page
  5. Look for a request to ingest.ovyxa.com/js/script.js
  6. Look for a request to api.ovyxa.com/e (the event endpoint)

Both requests should return HTTP status 200.

Testing Events​

To verify that events are being sent:

  1. Open the browser console
  2. Look for any JavaScript errors
  3. Check the Network tab for POST requests to /e
  4. Verify the request payload contains:
    • Your site key
    • Current URL
    • Referrer (if applicable)

Common Issues​

Script Not Loading​

Problem: No request to ingest.ovyxa.com appears in Network tab.

Solutions:

  • Check that the script tag is in the <head> section
  • Verify the script URL is correct
  • Check for Content Security Policy (CSP) blocking
  • Disable browser extensions that might block scripts

Script Loads But No Events​

Problem: Script loads but no /e requests appear.

Solutions:

  • Wait 30-60 seconds (there may be a slight delay)
  • Check browser console for JavaScript errors
  • Verify your site key is correct
  • Ensure you're not browsing from localhost (by default, local visits are excluded)

Events Sent But Not in Dashboard​

Problem: Events are sent but don't appear in the dashboard.

Solutions:

  • Wait a few minutes for data processing
  • Check that you're viewing the correct site
  • Verify the date range in the dashboard
  • Clear your browser cache and reload the dashboard

Testing from Localhost​

By default, Ovyxa excludes traffic from localhost to avoid polluting your data during development.

To test from localhost, add the data-allow-localhost attribute to the script tag:

<script async src="https://ingest.ovyxa.com/js/script.js" data-domain="YOUR_DOMAIN" data-allow-localhost></script>

Manual Event Test​

You can manually trigger a test event from the browser console:

ovyxa('event', 'TestEvent', { test: 'verification' })

Check your dashboard's real-time view or custom events section for the TestEvent.

Debugging Mode​

For detailed debugging information, add the data-debug attribute to the script tag:

<script async src="https://ingest.ovyxa.com/js/script.js" data-domain="YOUR_DOMAIN" data-debug></script>

This will log tracking events to the browser console. Remove the data-debug attribute before deploying to production.

Still Having Issues?​

If you've tried the above steps and still can't verify your installation:

  1. Check our Troubleshooting Guide
  2. Review the Installation Guide again
  3. Contact support at support@ovyxa.com with:
    • Your website URL
    • Screenshots of your browser console
    • The exact script tag you're using

Next Steps​

Once verified:

  1. Set up custom events
  2. Configure goals and conversions
  3. Review your dashboard

Your analytics are now live!